Tag Archives: Corporate thugs

Godaddy: Once dishonest always a dishonest!

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Finally I got rid of godaddy.com.

It appears that economical hosting which godaddy.com offered was a ploy to lure people and then offer upgrade. I pondered over the question for about a month that if I should take the upgrade? But my principle is once a dishonest, always dishonest.

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But why be dishonest?

It is interesting thing to call somebody dishonest. You have to have a proof. I have given the proof in previous post. Godday.com has not responded to it. At all. In fact the stony silence on their part is that of a dishonest person who is caught red handed.

Big thief small theft:

A dangerous trend has emerged recently. Corporations, especially big multinational ones have learned two thing about India. 1) Law enforcement is pathetically slow and expensive; 2) with millions of consumer steal uneconomical or small amount. Continue reading →

Mahanagar Telephone Nigam Ltd (MTNL) employees’ nexus to doom it.

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MTNL is the Government Company which provides all sorts of voice and data communications in New Delhi, the capital of India. Earlier it was rendering these services as a department of Government which was converted into a company. In the past decade, private companies like Reliance and Airtel have also been permitted to offer these services in Delhi. They have laid down their own cables but are using the infrastructure of MTNL to provide the services and are mostly charge 50% more than MTNL for better Services. And they have dubious ways of overcharging.
While MTNL may not be called as consumer friendly but it has certainly pulled up its socks, in last few years, in view of rising disconnections and mounting losses. Now phones are installed in two days and repairs are attended same day.
Remarkable achievement considering the fact that I purchased the mobile phone in 1997-98 because my both land line phones were out of order for over two weeks. Two phones and none working!
Now sooner or later MTNL will be up for sale. Guess who would be prospective buyers/bidders? Of course the MTNL pillion riders Airtel and Reliance. So what is the catch?
The High School and it’s small little conspiracies just do not go away. If we have to poach on customers of MTNL, which section shall be vulnerable? The new customer would be most impatient as he has hardly seen the phone working for long time.
While you have to visit MTNL office to have a phone installed, other companies’ sales men, carrying the list of each resident with phone number, is visiting door to door and has affixed his sticker on every door with phone number on it.
It has been observed on three new phones, that first three months their is persistent undiagnosed problem. Once is an accident, twice is co-incidence but thrice is certainly a conspiracy.
Calling MTNL officials do not help. Their staff will check the line and will find everything in order but phone rather data communication would not work. Or it would work sporadically.
Mr. Jain the SDO has been informed on his mobile. SMS has been sent yesterday and today. Now he does not pickup the phone. He knows the unwritten rule. No new subscriber unless he is persistently patient for months.
Now can we predict how long it will take the MTNL to be bankrupt and up for sale?

© Sandeep Bhalla

 

Vodafone & BlackBerry

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While I am struck with one hand only (left is injured and in a cast), vodafone has come up with this weird sense of humor. It has activated Blackberry Connect services on my phone. They sent a text message in the middle of night and activated it in afternoon. I am told that it is a free offer for 3-4 months.
I am using this BlackBerry 9220 for last 20 days without BIS or BlackBerry Connect and now these people are trying to tempt.
Until now contacts and Calendar were sync with google. Push mail by hudeemail and imap by logicmail. Text messaging is not my frequent activity, so BBM is useless. After having found all these third party solutions, the offer for BlackBerry Connect was superfluous. But this forced activation has created a new problem. Overnight my contacts have been multiplied by seven. Yesterday night the multiplication was three times. Calendar entries are doubled.
Vodafone helpline tells me to visit BB showroom and I could only chuckle. This is how these corporate thugs work.
In the era of door delivery they do not have helpline no of BB inspite the fact that BlackBerry intends to charge some amount every month through its BlackBerry Connect services. They do have a helpline no 55666 for corporate clients not for individuals. This helpline did admit they can tell about problems in device sync but they have no data of individuals.
BlackBerry people really need to connect to reality. In this time of recession if a car dealer is called up he will door deliver the car any time you want. Same goes for servicing. Free pickup for free service as well. One brand of car is being sold with free maintenance (including denting painting) for three years. But BlackBerry is still living in euphoria of its lost monopolistic kingdom. Its sails are down and water is filling it its ship but it can not see the hole or the sails.
It should either give up individual customers or treat them with respect. If you failed to do this consumers will speak and that would conclude your fate.

Amen!
(c) Sandeep Bhalla

Typing errors in this post may be attributed to BlackBerry.

Blackberry is not a smart phone but an access device!

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Blackberry has confirmed that it is not in the market as a smart phone at all. It is a phone (means a cellular device for voice communication only) which also provide access to BIS(means Blackberry Internet Services). It owes no duty except to provide voice communication and browsing the Internet by wi-fi. Read the following:

Too Many Blackberrys

Too Many Blackberrys (Photo credit: Ninja M.)

Dear Sir,
Thank you for contacting REDINGTON BLACKBERRY support.
Kindly contact your service provider for further help. As the blackberry works only with the BIS (Blackberry Internet Service). WiFi in blackberry is meant only for browsing purpose.
If you require further assistance, please feel free to contact us either by replying to this message or by calling at one of the number below.
Regards,
A.Feroz
Black Berry Support
Toll Free: 1800-425-3720 | Email Support: blackberrysupport@redington.co.in
Hours of operation: 10:00 AM – 06:30 PM, Monday to Saturday

The above communication is about Blackberry Curve 9220. Take careful note of text in italics. It does not even talk about Blackberry Enterprise Service as it will not serve any purpose to an individual. But this feature is there in this phone also, but RIM is non-committal on this service as well. . Therefore any person buying a Blackberry, be sure it promises only three things:

Photo courtesy Wikipedia

1.  Voice Communication
2. Access to Blackberry Internet Services.
3. Access to Internet through Browser on WiFi.

The legal problem is that while selling the phone they do not say so. Can you sell a device and do not disclose the hidden or postponed charges? What if you buy a car and every time you switch on radio or CD-Player it asks you to pay? Or what you buy a car but you may have to pay a monthly rental for its engine or exhaust pipe or some other important part of it which you can not remove from it? It would constitute cheating. Inducement to part with property (money) without any intention to deliver what was impliedly promised due to non-disclosure of essential terms. The correct approach would be to clearly mention on each box, the financial implications which would ensue after the sale is complete.

What they also do not disclose that their BIS piggy ride on local cellular service provider and naturally they both charge you together. Hence you end up paying about 4-5 times more than what you pay for normal Internet access through cellular phone. I was wondering why it is so. The reason is historical. In 1999, when Research In Motion, the Manufacturer of this phone, started, they were the only company providing data access on a mobile phone. In fact back then it was known as two-way pager. The world changed. Technology changed. Mobile phones changed. Cellular Service Providers Changed. Tariffs nose-dived. Borders shrunk. Research In Motion did not or could not change. Hence the same legacy pattern of tariff, which now look exorbitant. Problem is not that it charges so much but the real problem is it offers so less at these charges ie.: 1. Messaging, 2. email, 3. Device backup/sync. Since I am struck with it, I have to find some ways to deal with bye-passing this BIS. I shall post about my efforts about using the phone without help of RIM in future posts.

© Sandeep Bhalla

 

Relince fraud — CDMA Tab

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Bangalore panorama

Last year around Diwali, Reliance Communications had launched its 3g Tab priced at Rs.12,999. What it willfully concealed that this tab was GSM as well as CDMA, as is apparent from its brochure as also the settings option inside the tab. But Reliance Communications, like other communication companies in India, is least consumer friendly. Misleading consumers for its marketing strategy, causes no ripples in its board room nor affect the poise of its illustrious chairman. At the launch of CDMA it is claimed:

” The 7-inch capacitive touch screen Tab with Android 2.3 OS (operating system) from Reliance Communications comes with a 512 MB RAM and micro SD external storage. Weighing 397 gram, it has a 2 MP rear camera and a front camera. The company, which launched 3G Tab last year, is offering a free 4 GB SD card with the CDMA version. The device supports up to 32 GB storage. The CDMA Tab was, on Monday, launched in Chennai, Bangalore, Hyderabad and Pune. (See http://www.thehindu.com/sci-tech/gadgets/article2988770.ece)

All the above features are the same as in the Tab launched as 3g. In fact the tab is Sim locked as against the carrier lock which means that the Sim on which the tab is activated is the only Sim on which it will work. In fact the Reliance by misleading the people as well as Competition Commission by showing the same product as two different products, has successfully committed the unfair trade practice which is not permissible in law. All this while Competition Commission of India and TRAI are found napping.